Legal right of revocation

Consumers – i.e. any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his or her commercial neither their commercial nor their self-employed professional activity – may revoke their contractual declaration in the case of contracts under the following conditions.

Cancellation policy for the purchase of samples of goods

In the case of a contract for one or more goods capable of being sent by parcel post which reach the consumer in a single delivery, which are delivered separately or which are delivered to the consumer in several partial shipments or pieces (see page 2):

Cancellation policy

Right of revocation

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

To exercise your right of revocation, you must contact us (Volimea GmbH & Cie. KG, Josef-Rodenstock Straße 5, 37308 Heilbad Heiligenstadt,Germany, Tel: +49 (0) 3606 – 50 666 0; E-Mail: by means of a clear declaration (e.g. a letter, fax or e-mail sent by post). letter, fax or e-mail) about your decision to revoke this contract. You can use the attached model withdrawal form, which is, however, not mandatory. To meet the cancellation deadline, it is sufficient for you to send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall return to you all payments that we have received from you, including the delivery costs(with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the one offered by us,  standard delivery offered by us) without undue delay and at the latest within fourteen days from the date on which the we have received the notification of your revocation of this contract. For this repayment, we will use the same means of payment, you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

In no case will you be charged for this repayment..

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the revocation of this the day on which you notify us of the revocation of this contract. The time limit is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.
You must pay for any loss in value of the goods only if this loss in value is due to an inspection of the quality, properties and functioning of the goods not necessary, properties and functioning of the goods is not necessary handling them.

Revocation form

If you want to revoke the contract, please fill out this form and send it to:

Volimea GmbH & Cie. KG
Josef-Rodenstock Straße 5
37308 Heilbad Heiligenstadt


I / we (*) hereby revoke the contract entered into by me / us (*)
for the provision of the following service :


    Ordered on:

    Received on:

    Name of consumer(s):

    Address of the consumer(s):

    Place / Date: